Thursday, September 11, 2008

HELP!!!

I have been locked out of my Yahoo! account for almost a week now. It must have been a glitch as I was in my email when it kicked me out. I have never had this problem before and it could not have come at a worse time. I have complied fully with requests Yahoo! has sent me, i.e. answering secret questions and sending them a fax with a copy of my license, and yet I am still getting the run around. I use this email so much and it is stressing me out that I can't get into it. It's like they don't believe me or something... I think if I were lying I would have given up by now. I have called four times, one of which I was on hold for TWO HOURS (I am so not joking), sent them two faxes, and emailed about 8 or so times. Any suggestions or connections on how to fix this problem? I am SO up a creek if I can't get in ASAP. I have even thought about legal help but I don't want to come across as threatening. I wish Yahoo! cared more....!!!

2 comments:

jerelyn said...

Oh my gosh! I wish I knew how to help! I was just thinking "I wonder if Ash has email yet..." but no! This stinks. I will see what I can find on the yahoo website. :-)

Tamara B said...

yuck. I emailed you on Tuesday, no wonder I didn't get a response. I just posted the email to my blog so you can check it out there. K.

Hope you get the email drama figured out soon.